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Frequently asked questions
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can use that to check the latest status of your delivery.
If your order is delayed beyond the estimated delivery window, please contact our support team with your order ID — we’ll investigate it right away and ensure it reaches you as soon as possible.
Delivery on public holidays may vary depending on your location and our courier partner's schedule. In most cases, deliveries are paused on national holidays. If you need your order urgently, feel free to reach out — we’ll do our best to assist!
Restock timelines vary by product. If an item is out of stock, you can use the “Notify Me” option (if available) or reach out to our support team — we’ll let you know the expected restock date or suggest similar alternatives in the meantime.
Yes, we do offer Cash on Delivery on eligible orders and locations. You’ll see the COD option at checkout if it’s available for your pin code. Please note, some high-value or customized items may require prepaid payment.
To initiate a return, simply go to the Returns section on our website or contact our support team with your order ID.
Make sure the item is unused, in its original packaging, and within the return window. Once approved, we’ll guide you through the pickup or drop-off process.