Privacy Policy

Because your trust deserves our protection.

At Fauxx, your privacy is not just a formality — it’s a commitment. We understand the value of your personal information and strive to protect it with transparency, integrity, and compliance with applicable laws. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us online or offline.

1. Information We Collect

When you shop on our website or contact us through other channels, we may collect the following types of personal data:

  • Full Name
  • Phone Number
  • Email Address
  • Shipping & Billing Address
  • Payment Details (processed securely; we do not store your card details)
  • Order History and Communication Records

We collect only the data necessary to deliver a smooth, secure, and personalized shopping experience.

2. Use of Cookies & Tracking

We use cookies and tracking technologies to improve site performance, understand customer behavior, personalize content, and serve relevant ads. By using our website, you consent to this usage. You may disable cookies in your browser, but this may affect site functionality.

3. How We Use Your Data

Your information is used for:

  • Order processing and fulfillment
  • Customer support and updates
  • Marketing communication (with your consent)
  • Analytics and service improvements

We do not sell or misuse your personal data.

4. Sharing with Third Parties

We may share limited data with trusted third parties who support our business operations:

  • Payment Gateways (for secure transaction processing)
  • Shipping/Courier Partners (for order delivery)
  • Marketing Platforms (only with your consent)

These third parties are contractually bound to protect your data and use it only as necessary.

5. Marketing Communications

If you opt-in, we may send you promotional emails, SMS, or WhatsApp messages. These may include exclusive offers, new launches, and brand updates. You may unsubscribe at any time using the link in our emails or by contacting us directly.

6. Your Rights

You may request access to your data, corrections, deletion, or to withdraw consent. We honor all valid requests in accordance with applicable laws.

7. Data Security

We implement industry-standard security practices to safeguard your data, including SSL encryption and access restrictions. However, no system is completely immune from risk, so we urge you to take precautions when using digital platforms.

8. Contact for Privacy Queries

To make a data access, correction, or deletion request — or for any privacy-related questions — please contact us at:

Email: privacy@fauxxjewels.com
Phone: +91-885580660

9. Policy Updates

This policy may be revised periodically. Please check this page for the latest version. Continued use of our website implies acceptance of any updated terms.